Terms & Conditions

1. Accepting these terms

By using sorascreen.com or placing an order, you agree to these Terms and Conditions.

You must be at least 18 years old, or have permission from a parent or legal guardian, to make a purchase.

2. Products and services

The product description, price, access period and features displayed before checkout form part of your order. Please review this information before completing payment.

Some services may require a compatible device, suitable software and a reliable internet connection.

3. Orders and payments

You agree to provide accurate contact and payment information. By submitting an order, you confirm that you are authorized to use the selected payment method.

Payments may be processed by an independent payment provider. Your order is confirmed after payment has been successfully authorized. We will not add undisclosed charges after checkout.

4. Delivery

Digital orders are normally delivered after successful payment and any necessary verification. Delivery may take place on our website, by email or through another method described on the product page.

If your order does not arrive, check your spam folder and contact us. More information is available in our Delivery Policy .

5. 30-day money-back guarantee

Every SoraScreen purchase includes a 30-day money-back guarantee.

If you are not satisfied, contact us within 30 calendar days of the purchase or charge. Email support@sorascreen.com or call +1 (270) 790-8698 .

Please include the email address used during checkout and your order number when available. Approved refunds are returned to the original payment method. Your bank or payment provider may need additional time to display the refund.

More information is available in our Refund Policy .

6. Subscriptions and renewals

A purchase renews automatically only when this is clearly stated at checkout. One-time purchases do not automatically renew.

To cancel a recurring subscription, contact us before the next billing date. Cancellation prevents future renewals but does not remove your 30-day money-back guarantee or other rights provided by law.

7. Acceptable use

You agree not to:

• Use SoraScreen for unlawful or fraudulent activity.
• Resell or distribute access without permission.
• Share access details outside the permitted usage.
• Bypass security measures or usage restrictions.
• Interfere with the website, checkout or other customers.
• Infringe intellectual-property or privacy rights.

8. Availability

We aim to provide a reliable service, but temporary interruptions may occur because of maintenance, internet conditions, security issues or third-party systems.

If a problem materially affects your purchase, contact us and we will work toward a fair solution.

9. Privacy and intellectual property

Personal information is handled according to our Privacy Policy . Payment providers may also process information under their own privacy terms.

SoraScreen branding, original website content and design remain the property of their respective owners. Purchasing a service does not transfer ownership of protected materials.

10. Responsibility and consumer rights

We provide our services with reasonable care. We are not responsible for problems caused by incompatible devices, customer internet connections or third-party systems outside our reasonable control.

Nothing in these terms removes consumer rights or limits liability where doing so would be unlawful.

11. Changes to these terms

We may update these terms when our services, payment methods or legal obligations change. The latest version and effective date will appear on this page.

An update will not remove a valid 30-day guarantee that applied when a purchase was made.

12. Contact us

Contact us if you have a question about an order, refund, payment or these terms.

Email: support@sorascreen.com

Phone: +1 (270) 790-8698

Contact page: sorascreen.com/contact